In March 2020 life as we know it changed abruptly and indefinitely as a result of the COVID-19 pandemic. From one day to the next people were expected to work from home, while not everyone was equally equipped to do so in a safe and healthy manner. During a period of four months research was conducted …

MELTING POT is making hidden spaces of Luxembourg's unknown industrial history accessible and brings public life to the sites. Cultural heritage not only needs architectural transformation but also a smart community orientated program. This program is inspired by the history of the site and the values …

Today, a greater emphasis has been put on the emotional aspects of education. One of these aspects is the pedagogical relations between teachers and students; in this context referred to as teacher-student relationships. It has been broadly researched that positive types of teacher-student relationships …

Leaders are at the heart of organizational value integration. Ensuring ethical leadership from top management within the hospitality industry which is heavily focused on human interaction is crucial in ensuring all stakeholders are ethically treated. Since many four-five star hotels in Thailand have …

An assessment of SJDs service quality through interaction quality, physical environment and outcome quality. The final intervention looked at reducing perceived waiting times by improving ambiance and reducing patient anxiety.

The hotel industry is actively employing service robots throughout its operations. They are expected to carry out various frontline services, including welcoming guests, check-in, hotel guidance and product delivery. presumably, each hotel guest has a different perception and attitude towards service …

Research conducted in former blocks expressed the importance of a sense of belonging on students’ well-being and their academic achievements. With classroom hours often being the single moment of interaction between peers and lecturers, an inadequacy of connectedness within the classroom can cut back …

Food waste is a growing problem; 925 million people are living in starvation, while the total food loss worldwide could feed more than three billion people (Stop Wasting Food, n.d.). Food waste does not only impact society, it also impacts the environment; It is a waste of water, energy, and land (Engelsma, …

The gig economy is a relatively new, but rapidly evolving, form of employment across the globe and especially amongst younger people in the United Kingdom. Characterised by flexible, individualised and platform-based work, it is fast becoming an attractive means of employment. It is valued for the freedom …

Emotion has been investigated from various perspectives and across several domains within human-computer interaction (HCI) including intelligent tutoring systems, interactive web applications, social media, and human-robot interaction. One of the most promising and, nevertheless, challenging applications …