This article explores ways to assess interactional performance, and reports on the use of a test format that standardizes the interlocutor’s linguistic and interactional contributions to the exchange. It describes the construction and administration of six scripted speech tasks (instruction-, advice-, …

An extended SERVQUAL instrument is developed, validated and used to measure perceived service quality delivered to students by business schools in an emerging market economy. A longitudinal survey is conducted with selected students in their final year of study from two business schools in an emerging …

INTRODUCTION: The conceptual ambiguity of the integrated care concept precludes a full understanding of what constitutes a well-integrated health system, posing a significant challenge in measuring the level of integrated care. Most available measures have been developed from a disease-specific perspective …

Self-tracking devices and sustainable employability.Employees’ level of sustainable employability is influenced by their health. In our study we tested whether self-tracking devices – devices that provide the user with reliable and continuous feedback on one or more health domains – can be useful tools …

In comparison to feral horses which spend 12-16 hours with feed intake behaviour and travel up to 28 km a day, nowadays management of the horse by humans has shortened its feeding time and introduced unfamiliar feed types, especially cereals containing a large amount of starch, protein concentrates and …

Analyses and international comparisons of university organisational cultures are rare or even non-existing in management studies. Our paper fills this gap, presenting the results of a pilot study conducted in two units representing a Polish and a Dutch university. The survey has been carried out on a …

This research was conducted to find out what the cultural obstacles of Asian exchange students at The Hague University of Applied Sciences (THU) are, and in particular at the Academy of European Studies & Communication Management (ESCM). The research report aims at providing useful recommendations for …