This dissertation presents research on customers’ perceptions of cleanliness in service environments. The research contributes to the gap in the literature on cleanliness examined from a customer perspective, and adds to the understanding of environmental cues that influence perceived cleanliness. Part …

Plenaire- en mondelinge bijeenkomst per panellid.

Plenaire bijeenkomst

Een betere samenwerking, versterking van leefkracht en meer flexibiliteit. Dat moest bereikt worden met de nieuwe kantoorinrichting van zorgverzekeraar Menzis. Vanaf 2016 zijn de Menzis-kantoorpanden in Enschede, Wageningen en Groningen omgetoverd tot moderne, dynamische werkomgevingen, waarin deze thema’s …

Opening lecture

Background The challenge of combining professional work and breastfeeding is a key reason why women choose not to breastfeed or to stop breastfeeding early. We posited that having access to a high-quality lactation room at the workplace could influence working mothers’ satisfaction and perceptions related …

The indoor air quality (IAQ) in classrooms in higher education can influence in-class activities positively. In this context, the actual IAQ and students' perceived IAQ (PIAQ), perceived cognitive performance (PCP), and short-term academic performance (SAP) were examined in two identical classrooms during …