Streekbox is an organisation in delivering fresh food meal kits, which is still a developing organisation. The brand value of Streekbox is: “we connect people with local and healthy products”. Within the organisation, there was no focus on the Customer Journey. The organisation wants to map its Customer …

Climate change and urbanization will increase the frequency and magnitude of urban flooding and water quality problems in many regions of the world. In coastal and delta areas like The Netherlands and the Philippines, where urbanization is often high, there has been an increase in the adoption of sustainable …

Stormwater flooding and thermal stresses of citizens are two important phenomena for most of the dense urban area. Due to the climate change, these two phenomena will occur more frequently and cause serious problems. Therefore, the sectors for public health and disaster management should be able to assess …

Over recent years, there has been an explosion in the number and diversity of projects undertaken to address urban resilience and climate proofing. Sharing the knowledge gained from these projects demands increasingly innovative and accessible methods. This paper details the outcomes of one such initiative: …

For already many years the Israeli-Palestinian crisis is a complicated situation. Despite all the efforts to come to a peace agreement, a solution has not been found yet. The land that is now called ‘Israel’ is and has been very important for different reasons; economical, strategic and religious. Many …