This thesis shows the results of how an alternative design can influence online behaviour which is measured by data and tracked through A/B tests. This research can be used as an example to show customers the value of conducting such an experiment. These experiments can be used by the customer to test …

Risk management is considered as the core process of an effective safety management system for identifying hazards and assessing risks. However, recent fatal hull loss accidents appear to have resulted from a combination of factors, none of which can alone cause an accident or even a serious incident. …

Met de toenemende drukte in de stad neemt ook het autogebruik toe. Deze toename zorgt voor extra druk op de veiligheid en gezondheid voor mens en natuur. Om de negatieve impact van verkeer te mitigeren kan gekeken worden naar strengere eisen aan hinder en uitstoot. Met Smooth Traffic Management (STM) …

Airports and surrounding airspaces are limited in terms of capacity and represent the major bottleneck in the air traffic management system. This paper proposes a two level model to tackle the integrated optimization problem of arrival, departure, and surface operations. The macroscopic level considers …

Mexico City airport is located close to the center of the city and is Mexico’s busiest airport which is considered congested. One of the consequences of airport congestion are flight delays which in turn decrease costumer’s satisfaction. Air traffic control has been using a ground delay program as a …

Airports represent the major bottleneck in the air traffic management system with increasing traffic density. Enhanced levels of automation and coordination of surface operations are imperative to reduce congestion and to improve efficiency. This paper addresses the problem of comparing different control …

Crew resource management (CRM) training for flight crews is widespread and has been credited with improving aviation safety. As other industries have adopted CRM, they have interpreted CRM in different ways. We sought to understand how industries have adopted CRM, regarding its conceptualisation and …

The purpose of this research is to investigate the characteristics and the customer journey of couples in the USA who are interested in vow renewals. The study examines which promotion tools are the most suitable for this group at every stage in their customer journey by the use of five stages of a purchase …

Airport capacity, expressed as the maximum number of air traffic movements that can be accommodated during a given period of time under given conditions, has become a hard constraint to the air transportation, due to the scarce amount of resources on the ground and restrictions in the airspace. Usually …

Road and City Mobility (RCM) is a business unit of Siemens Netherlands. RCM’s core business is to provide infrastructure solutions for its customers. Generally, 80% of RCM’s revenue is generated by projects; the other 20% of the overall revenue is generated by the sales of products (e.g. electronic variable …