This paper focuses on the specifics of the relationships between social entrepreneurs and local civil servants and politicians in The Netherlands. Policy frameworks for social enterprises (SE) are relatively underdeveloped here, as the central government took little initiative in policy development, …

FabLearn Netherlands invited submissions to the first FabLearn conference in the Netherlands that was held September 28, 2018, preceding Maker Faire Eindhoven September 29 and 30. This publication contains the accepted papers that were presented at the conference.

We are proud to organize the first FabLearn conference in the Netherlands where many maker education initiatives are shared in masterclasses and on a fair. As early as 2007, the first maker initiatives started in the Netherlands and making keeps gaining momentum in education. As new parties are embracing …

The future will be warmer with more tropical days, heat stress and related impacts for the healthy and liveable city. This is clear from many scientific studies and papers. Yet many local governments in the Netherlands claim to have insufficient understanding of the importance of these impacts in order …

Mexico City airport is located close to the center of the city and is Mexico’s busiest airport which is considered congested. One of the consequences of airport congestion are flight delays which in turn decrease costumer’s satisfaction. Air traffic control has been using a ground delay program as a …

The European Public Relations Education and Research Association (EUPRERA) is an independent organization that aims at stimulating and promoting innovative knowledge and practices of strategic communication, organizational communication and Public Relations across Europe. Founded in 1959 and previously …

Urban green and shading are adaptation measures that reduce urban heat. This is evident from meteorological measurements and investigations with surveys and has been described in many papers (e.g. Klemm et al., 2015). The cooling effect of these adaptation measures is reflected by lower air temperatures …

Traditionally, most cleaning activities take place in the evening or during nighttime. In the Netherlands, day-time cleaning is becoming increasingly popular. It is however unknown how day-time cleaning affects perceptions and satisfaction of end-users. An experimental field study was conducted on trains …

Purpose: To present a new Value Adding Management model in order to support decision makers in identifying appropriate interventions to add value to the organisation, to manage its implementation, and to measure the output and outcomes. Theory: The paper builds on value adding management theories and …

une 2013 issue of IEEE Transactions on Professional Communication features a special section on 'Designing a Better User Experience for Self-Service Systems'. Self-service systems offers the users the benefit of 24/7 access to an ever-growing range of services and perhaps also a strong sense of autonomy …