Artificially intelligent agents increasingly collaborate with humans in human-agent teams. Timely proactive sharing of relevant information within the team contributes to the overall team performance. This paper presents a machine learning approach to proactive communication in AI-agents using contextual …

Recent developments in digital technology and consumer culture have created new opportunities for retail and brand event concepts which create value by offering more than solely marketing or transactions, but rather a place where passion is shared. This chapter will define the concept of ‘fashion space’ …

This study explores a school leaders' perspective on teacher professional agency. Tensions may arise when teachers feel hindered in their professional agency and try to negotiate their 'space' with other stakeholders (colleagues, students, management). School leaders are expected to empower and support …

People with a visual impairment (PVI) often experience difficulties with wayfinding. Current navigation applications have limited communication channels and do not provide detailed enough information to support PVI. By transmitting wayfinding information via multimodal channels and combining these with …

This case study examined teachers’ experiences with using effective communication strategies to prevent and overcome conflict situations with parents who show challenging behaviour. The data for this research project was collected through questionnaires (N=18) and interviews (n=6) amongst 18 teachers …

On a four-year bachelor course at Inholland University of Applied Sciences in the Netherlands, additional modern language was offered to first-year students studying at three locations. Since each location only had a few students and there was only one language teacher available, across the three locations, …

This paper utilises a methodology named “Risk SituatiOn Awareness Provision” (RiskSOAP). RiskSOAP expresses the capability of a system to meet its safety objectives by controlling its processes and communicating threats and vulnerabilities to increase the situation awareness of its end-users and support …

The purpose of this report is to document research at The Hague University of Applied Sciences (THUAS) on the topic of the importance of culture in the differences in perceived effectiveness of advertisements between Surinamese and Dutch individuals in the Netherlands. The researcher came up with this …

This report contains: Implementation of social media in business strategies in the retail sector in The Netherlands. The central question is: In what ways has the implementation in 2016 of a new communication strategy with a focus on social media influenced the market share of supermarket PLUS? This …

Purpose – Continuity of forensic mental health care is important in building protective structures around a patient and has been shown to decrease risks of relapse. Realising continuity can be complicated due to restrictions from finances or legislation and difficulties in collaboration between settings. …