This research advances the theoretical foundation by presenting a practical and comprehensive design approach for Connected and Autonomous Transport (CAT) systems. Using a morphological chart, this paper decomposes the complex elements of CAT systems into sub-functions, each offering multiple feasible …

Small and medium-sized production companies face many challenges in decision making about planning, maintenance, and other operational processes due to challenges of high variety in customer demand, configurations of the production processes, technologies used and so on. Operation Digital Twinning is …

This research explores how integrating gamification with AI-powered menu systems can influence consumer behavior toward more sustainable food choices in urban restaurants. Through a mixed-method experiment using two website prototypes, findings reveal that personalized AI suggestions and sustainability …

Trust in AI is crucial for effective and responsible use in high-stakes sectors like healthcare and finance. One of the most commonly used techniques to mitigate mistrust in AI and even increase trust is the use of Explainable AI models, which enables human understanding of certain decisions made by …

In solving systemic design challenges, designers co-create with professionals from various fields. In the context of innovation in healthcare practices, this study investigates design abilities that healthcare professionals develop by participating in co-design projects. We conducted a mixed-methods …

This guide was developed for designers and developers of AI systems, with the goal of ensuring that these systems are sufficiently explainable. Sufficient here means that it meets the legal re quirements from AI Act and GDPR and that users can use the system properly. Explainability of decisions is …

In the face of increasingly complex societal challenges, the field of social design is being called upon to deepen its ability to create long-term, systemic impact. This project, conducted with five experienced social designers and one workshop in our ESConference in 2025, explored how systems thinking, …

The global energy sector is undergoing rapid transformation while facing critical challenges such as a shortage of skilled professionals, outdated knowledge, and the urgent need for a just energy transition. In Argentina, where 86% of energy still derives from fossil fuels despite vast renewable potential, …

The University of Twente, Saxion University of Applied Sciences, ROC of Twente (vocational education), centre of expertise TechYourFuture and H2Hub Twente, in which various regional hydrogen interested corporations, like Demcon, VDL, HyMatters, KIWA, Cogas, Powerspex and Waterschap Vechtstromen, are …

The energy transition requires a workforce equipped with both hard and soft skills. However, current training often emphasizes technical competencies, resulting in skill mismatches, particularly among professionals transitioning from fossil fuel sectors. To support a just and inclusive transition, boundary …