This report is written for Barning Telecommunicatie. The goal of this research is to gain insights into the level of customer satisfaction for Barning Telecommunicatie and to come up with an advice on how to improve customer satisfaction. Background information Barning Telecommunicatie is an independent …

This research was commissioned by HA! Marketing, an independent internet marketing agency based in Rotterdam. HA! Marketing supports small retail businesses. They implement both executive and advisory work relating to internet marketing for these companies. HA! Marketing discovered that for their target …

Accumulating evidence dismisses the idea that bacteria are solitary bugs, living a completely independent existence. Instead, this definition is being replaced by the notion that bacteria are intimately communicating organisms holding tight relations to one another. One such process through which this …

The aim of this dissertation is to research if and how Lithuania’s LNG terminal could be a method to ensure energy security within the European Union. Lithuania’s energy position has been a very vulnerable one, and used to import 100% of its gas supply from Russia’s state monopoly Gazprom. In order to …

Awareness regarding the challenges involved in creating a sustainable food system has affected the ways in which businesses market their products and how consumers decide whether to buy these products. Businesses directly communicate different quality aspects of their products to consumers mainly through …

This thesis gives an overview about how YCall (a VoIP App) can be positioned in the Dutch market. This positioning helps to minimalize information overload in the mind of consumer, and thereby leaving a clear impression and message about the product and brand. Thus, by designing the most suitable market …

Opdrachtnemer Laura van der Lugt heeft onderzoek uitgevoerd in opdracht van Independent Duinrand naar het imago van het kantoor. Het bedrijf merkt namelijk dat de identiteit van het bedrijf niet goed overkomt op de klant. Daarom wil het bedrijf meer inzicht in zijn imago en hoe dit imago eventueel verbeterd …

The Bawean warty pig (Sus blouchi) is an endemic confined to the 192 km2 Bawean island in the Javasea. Due to a lack of quantitative ecological research, population assessments have so far been based solely on interviews with local inhabitants. Hunting and habitat degradation in Bawean’s protected areas …

In recent years there has been a noticeable change in how people book their holiday. In the past traditional travel agencies were the places go, with offline stores and direct face-to-face contact with experienced travel agents. Nowadays, however, the internet plays an important role for companies to …

The main purpose of this bachelor dissertation is to examine the possible future consequences for the European Union (EU), if Scotland would become independent after the referendum in 2014. This year, a Scottish referendum on this issue will be held with the intention to leave the United Kingdom (UK). …