Cross-selling is the action or practice of selling among or between established clients, markets, traders, etc. or the action or practice of selling an additional product or service to an existing customer. Within Total Nederland N.V. the management has indicated it is an important matter which deserves …

2.1 Background and Objective This research explores the Housemothers' vision on care at the Assessment Center of World Hope International, where they provide aftercare for victims of sexual abuse and exploitation. World Hope International, a Christian relief and development organization (founded in the …

Two spectators are each asked to think of a girl's name (because your sister in law is pregnant and names are a big issue at the moment in your family.) You explain that you have a boy's name in your head, and you ask the spectators to think what this boy's name might be. You write three names on a three …

Paper prepared for the Future of Journalism Conference, Cardiff, September 2011 Newspapers, particularly in the Western world, have seen paid circulation decline in the last decade. Online news is abundantly available, but at the same time newspapers – in print and online - often serve as sources for …

Journalists in the 21st century are expected to work for different platforms, gather online information, become multi‐media professionals, and learn how to deal with amateur contributions. The business model of gathering, producing and distributing news changed rapidly. Producing content is not enough; …

Bij ORO (een instelling voor mensen met een beperking) is het voor de dramatherapeute, die daar werkzaam is, lastig om drama methodisch in te zetten bij een ontwikkelingsniveau van nul tot anderhalf jaar ( ernstig verstandelijk beperkte). Ze ervaart dat ze al snel middelen en methodes van andere disciplines …

The main question this final paper wants to answer is what the opportunities are for Fiber to the Home (FttH) on the Dutch market? In answering this question the Telecompaper report of 2008 and 2009 served as an important source, although 2009 was the main focus since this information was up-to-date. First …

Prospective adoptive parents who take part in a Dutch adoption assessment procedure are asked to write down their life stories. In this article we examine how information from the life stories is deleted, selected and transformed into a topic to talk about in an assessment interview and/or to write about …

Summary of the article on the visit to Ukraine by students and teachers of the Secondary Teacher Training College Sittard (Part of Fontys University of Applied Sciences), by Maurice Heemels. In march 2009 a delegation of students and teachers of the Secondary Teacher Training College Sittard visited …

When the editors of this book asked us to write a chapter that reflects our work and thoughts about issues that relate to change and improvement of institutions, environments, and people, we immediately decided to focus on the college classroom and how college teachers and students adapt to new forms …