Do individual characteristics influence how the quality of work is related to the use of a workflow management system (WFM) in a Dutch social insurance organisation? This key question is addressed in this paper. Building upon DeLone and McLean’s model, we investigated the effects of gender, age, education, …

The online presence of organizations is long gone from being just a web page. Social media have enabled easy and inexpensive interaction between millions of individuals and communities. This has not gone unnoticed by cultural heritage institutes. The question is what all these social media activities bring. …

It has been established that normative social influence can be used effec-tively in persuasive technology. However, it is unknown whether the application of more social pressure makes it more effective. To test this hypothesis, a quantitative experiment was conducted on the online social network Facebook. …

Sustainability is one of the most important challenges of our time. How can we develop prosperity, without compromising the life of future generations? Companies are integrating ideas of sustainability in their marketing, corporate communication, annual reports and in their actions. The concept of sustainability …

Under what conditions is end-user training (EUT) as part of the implementation of a business process management (BPM) system successful? This question is addressed in this paper. Based on the literature on EUT and implementation success, we first argue that user involvement with, and attitude towards, …

ZIJN DE HOOGTIJDAGEN VOOR FESTIVALS EN EVENEMENTEN VOORBIJ? IN ARTIKELEN IN DE VOLKSKRANT, HET PAROOL EN NRC NEXT WERD GESIGNALEERD DAT FESTIVALS EN ANDERE EVENEMENTEN STERK ONDER DRUK STAAN. DE HOGE CONCURRENTIE EN DE GEVOLGEN VAN DE FINANCIËLE CRISIS HEBBEN OOK OP DE EVENEMENTENBRANCHE HUN EFFECT NIET …

Developing European transnational clusters is a cornerstone in current EU-policies towards a sustainable competitive and open European economy. Within this conceptual paper relates these objectives to new developments in the application of network IT or, in popular terms, the rise of social media. The …

Visualisatie van het netwerk: INNNL.biz De International Business School werkte aan het deelproject International Network Northern Netherlands. Samen met een aantal partners is een website ontwikkeld waar noordelijke professionals hun netwerk kunnen delen en visualiseren. Daarnaast werd onderzoek verricht …

In the last decade, organizations have re-engineered their business processes and started using standard software solutions. Integration of structured data in relational databases has improved documentation of business transactions and increased data quality. But almost 90% of the information cannot …

Presentatie in het kader van het project Opening Up.Opening Up is bedoeld om een betere dienstverlening aan burgers en bedrijven te zoeken door de inzet van social media en open data. Het Opening Up-project startte in oktober 2011 en duurt drie jaar. De Hanzehogeschool Groningen is een belangrijke partner …