The airport of Mexico City is suffering from congestion problems during part of the day. For that reason the government announced the construction of a complete new one which is supposed to be operative in 2020 in its first phase. However the economic downturn in the country jeopardize the complete project …

Door de snelle groei van het aantal vliegtuigbewegingen in de afgelopen jaren loopt de luchthaven Schiphol vol. Er is hierdoor geen capaciteit meer beschikbaar om meer vliegtuigen te kunnen laten opstijgen en landen, waardoor KLM niet verder kan groeien. In 2008 zijn er in het Aldersakkoord afspraken …

Past research on designing for behavioural change mostly concerned linear design processes, whereas in practice, Agile design methods are increasingly popular. This paper evaluates the possibilities and limitations of using Agile design methods in theory-driven design for behavioural change. We performed …

Airport capacity, expressed as the maximum number of air traffic movements that can be accommodated during a given period of time under given conditions, has become a hard constraint to the air transportation, due to the scarce amount of resources on the ground and restrictions in the airspace. Usually …

The thesis is written for Park Plaza Amsterdam Airport which face a challenge in increasing the F&B revenue, especially in the restaurant and bar. The advice is delivered in terms of marketing plan which focuses on product adjustment strategy.