This paper researches the problem about how the small, four-star, private hotel Navigare NSBhotel in Germany can improve guest satisfaction through an internal communication structure during the guest 's stay. The relevance in finding a solution to the above-mentioned problem is that the hotel currently …

During a guest lecture at the Klaipeda University prof. dr. ir. J. Dam presented his findings on Cryogenic fuels in a top-down approach. The role of small scale LNG and H2 in Coupled Hybrid Energy Networks and LNG storage systems were also discussed.

The year 2018 marks the fiftieth anniversary of Turkish migrants settling in the Netherlands. A significant number of Turks, approximately 400,000, currently live in the Netherlands; many are born there, and know Turkey only from visiting it on holiday. Integration has been successful for the majority …

This special issue includes five articles which cover a diverse range of issues related to recent advances in the design of technologies used in aged-care facilities and the built environment in general. Original item at Emerald: https://doi.org/10.1108/JET-06-2018-055

Guest Lecture

Onderzoeks- en adviesrapport over het gebruiken van communicatiekanalen voor de juiste doelgroep.

The Amba Hotel is a four-star property in the Central London with a great occupancy index, thus the Terrace restaurant deserves the same occupancy and positive appreciation from customers. This thesis project advises the client, Terrace restaurant at Amba Hotel Charing Cross, on management question …

Friday 27th October 2018 the official kick-off event unfolded at Inholland University of Applied Sciences in Delft. Participants from numerous companies and research establishments congregated to make new acquaintances and share their ideas. The dean of Inholland Delft, Gerard van Oosten, gave a welcoming …

Guest lecture for Atlas City Groningen project of Minerva Art Academy/University College Groningen.

This report provides a conducted research on different attributes of the Leisure guest segment of the Hampshire Hotel Fitland in Leiden. The expectations and performances are measured in terms of 29 different attributes by a questionnaire, based on the customer satisfaction model of Akbaba . Furthermore, …