In service design projects, collaboration between design consultant and service provider can be problematic. The nature of these projects requires a high level of shared understanding and commitment, which providers may not be used to. We studied designer-provider collaboration in multiple real-life …

In this paper we explore the influence of the physical and social environment (the design space) son the formation of shared understanding in multidisciplinary design teams. We concentrate on the creative design meeting as a microenvironment for studying processes of design communication. Our applied …

Our approach builds on both the design traditions of participatory design and embodiment. We attempt to connect these traditions to the existing body of knowledge on persuasion. First we describe some basic theoretical concepts and infer how they influence persuasive design. Then we present a basic framework …

Special Heroes heeft als doel om de beoefening van sportieve activiteiten door leerlingen in het speciaal onderwijs te bevorderen. Na een succesvolle pilot, hebben Gehandicaptensport Nederland, NOC*NSF en de Landelijke Vereniging voor Cluster 3-scholen (LVC3) vanaf 2009 het programma Special Heroes verder …

In the current market, the focus is more and more on building long-term relationships with clients in which value is created, communicated and delivered. This also means developing a new customer relationship focus that goes beyond the consumer orientation that has thus far dominated the practice of …

Like the professionals, design students tend to avoid the complexity of the user context, and moral issues are largely overlooked. This inspired us to explore whether we could engage design students in thinking about moral issues by exploring different ethical frameworks in their designing. As a case …

OBJECTIVES: (1) To study the natural decline in functional capacity (FC) of healthy aging workers; (2) to compare FC to categories of workload; and (3) to study the differences in decline between men and women. DESIGN: Cross-sectional design. SETTING: A rehabilitation center at a university medical center. …

This paper deals with Rural Tourism in Twente. A comparison is made between Twente and several other regions in The Netherlands. Economic results like Employment and the development in Tourism over the last few years is taken into the comparison. It becomes clear that Twente is a region with a well-developed …

-het verloop onder fitnessklanten is groot, mede als gevolg van de toenemende concurrentie. Omdat verwacht wordt dat klantenwerving niet eenvoudiger wordt, zullen fitnesscentra zich meer moeten richten op klantbehoud; -om de retentie te verhogen is het nodig de aandacht te verschuiven van het functionele …

Dit paper onderzoekt de oorsprong van Geert Wilders' media-appeal. Geen Nederlandse politicus heeft in de voorbije vijf jaar zoveel journalistieke aandacht gegenereerd als de leider van de Partij voor de Vrijheid (PVV). Althans, dat is een wijdverbreid idee onder politici, academici en journalisten zelf. …