It is often said that European companies must stop trying to compete on price and concentrate more on developing products and services that offer customers and users a high level of added value. Design is an indispensable tool for such development and innovation, and this is why the findings of this …

Sinds 2008 bestaat er een landelijke Body of Knowledge & Skills voor vijf domeinen binnen het hoger onderwijs, te weten Business Administration, Commerce, Communications, Economics en Laws (Hbo-raad 2008). De term Body of Knowledge & Skills (BoKS) staat voor het geheel van kennis, vaardigheden en attitudes …

Communicatie is voor professionals vaak een kritische succesfactor in het uitvoeren van hun werkzaamheden. Waarom is het eigenlijk belangrijk? En hoe zorg je er voor dat die communicatie succesvol verloopt? Waar moet je allemaal op letten als je met een ander communiceert? En wat betekent dat voor de …

This paper presents the search for a categorizing framework that can be used to identify and discuss teacher quality. Both policy documents on national and European levels and academic literature show a remarkable variation in categories that are used to describe teacher education. As part of a larger …

This paper discusses and illustrates the ‘knowledge turn’ in urban policy across Europe. We identify four manifestations of it: 1) widespread efforts to lure knowledge workers; 2) a growing involvement of knowledge institutes in urban development and planning processes, 3) an explicit ‘knowledge based’ …

This article discusses some characteristics of the educational framework of the programme and tries to compare the results of the programme as reported by graduates with the 'professional competencies for Sustainable Development’, as formulated by DHO (the organisation for Sustainable Higher Education …

In the present study, the role of five categories of characteristics of a reciprocal peer coaching context was studied in relation to teacher learning. Both self-reports and student perceptions were used to measure teacher learning. Data were gathered on 28 secondary school teachers (14 coaching dyads). …

The central focus of this article is on the moral dilemmas that social servants face when applying the law. These moral dilemmas result from the professional’s discretionary space. Exploratory qualitative research shows that, in order to solve these dilemmas, professionals in some public organisations …

In April 2005, the report titled ‘Internationals for SMEs’ was published (Braaksma 2005). The authors aim to focus on the ‘international’ in Small and Medium-sized Enterprises (SME), by giving an account of the professional profile of the more highly educated for international positions in SMEs. The …

This Framework is intended to act as a guide for those individuals and organisations seeking to develop forms of lifelong learning and professional development that are rooted in a culture of reflective and reflexive practice.