Kasteel Oud-Poelgeest is an estate which consists of two different buildings, one of them is a castle and the other one is the coach house. It is a congress-hotel, with 15 meeting rooms and 45 hotel rooms. The director of Kasteel Oud-Poelgeest finds it really important to focus on the guest to see what …

Introduction This report presents a conducted customer satisfaction research commissioned by Holiday Inn Leiden. The contractor wanted to know whether if the expectations of the Leisure-guests relate well on the final experiences. Holiday Inn Leiden was interested to conduct a research among the group …

Het thesisproject tracht een bijdrage te leveren aan het vergroten van de sociale impact van het evenement CSI Twente. Door een evenementenbeleidsplan te schrijven waarin regionale samenwerkingen de rode draad vormen wordt getracht dit doel te bereiken. Er is onderzocht op welke wijze regionale samenwerkingsverbanden …

La Place, is a unique food service chain company that started in the Netherlanders and currently operates on a global level. Research is carried out at La Place in order to find and create implementations, which would minimize the gap between operational services and the manager operations. The gap …

Dit onderzoeks- en adviesrapport bestaat uit een kwantitatief onderzoek doormiddel van een survey-onderzoek. De ervaringen van de huidige gasten zijn onderzocht, om zo het bedrijf te kunnen adviseren op het gebied van het veranderen van de gemiddelde besteding  en de bezoekfrequentie per gast en daarmee …

The impact of quantified self data on Healthcare. Guest lecturer at GSMS PhD congres ‘Create your Future, Discover Talent’ Martijn de Groot (1975) is a medical biologist (MSc) with a background in teaching (MEd) and medical science (PhD). After his PhD research he has worked as a researcher, teacher …

Guest blog (Dutch) on music education at Cultureel-Kapitaal-website of LKCA.

Guest lecture on energycommunication.

Guest lecture for students at the University of Twente about the possibilities and challenges around LNG and LNG storage.

Guest lecture for students at the University of Twente about the possibilities and challenges around LNG and LNG storage.