The global industrial economy is still predominantly linear, working according to the take-make-waste principle. This has affected the planet to a concerning amount, which is why the European Union signed the Paris Agreement, committing to a 1,5 to 2 degree scenario of global warming. In order to achieve …

A rise in global population and welfare is depleting the earth’s resources and challenging the current predominantly linear economy, following a take-make-waste pattern, calling upon a shift towards a more circular economy (Bastein and Willems, 2019; Ellen MacArthur Foundation, 2013; Lüdeke-Freund et …

Much research has been conducted into the determinants of customer experience. However, these studies do not include relationship norms as a possible determinant of customer experience. Nevertheless, there are strong indications that the relationship norms used by a customer are an important factor in …

In Dutch higher education institutions, IT outsourcing (ITO) is becoming more common. New applications nowadays are executed from the ‘cloud’. But what to do with on premise applications? Can they also be outsourced? If so, what factors does a higher education institution have to consider when making …

Introduction The growing availability of data offers plenty of opportunities for data-driven innovation of business models. This certainly applies to interactive media companies. Interactive media companies are engaged in the development, provisioning, and exploitation of interactive media services and …

Over the past few decades the damage being done to global ecosystems by established development trajectories has become increasingly evident. In many sectors and regions sustainability transitions are gathering pace as new technologies, business models and social practices begin to transform existing …

The research was carried out in Shashamane-Hawassa milkshed to assess the impact of climate smart practices within the dairy farming systems based on the economic and environmental cost (GHG emissions) and benefits in order to advise on new scalable dairy farming practices in inclusive and resilient …

Presentation 2nd International New Business Model Conference 2018In current society, we observe the emergence of new collaborative forms of organising on a regional scale in which civilians, organisations, and institutions engage in processes of collective action (Ostrom, 2009, 2010a). We refer to these …