This chapter offers a working definition of social accountability as any citizen-led action beyond elections that aims to enhance the accountability of state actors. We view social accountability as a broad array of predominantly bottom-up initiatives, aimed at improving the quality of governance (especially …

Over the past forty years, the use of process models in practice has grown extensively. Until twenty years ago, remarkably little was known about the factors that contribute to the human understandability of process models in practice. Since then, research has, indeed, been conducted on this important …

The urban energy transition is crucial for a sustainable future. To support this transition, Digital Twins are employed in an increasing fashion, providing decision makers with data-driven insights from mainly technological perspectives. Based on a case study of a neighbourhood in a Dutch municipality, …

In solving systemic design challenges designers co-create with professionals from various fields. In the context of innovation in healthcare practices, this study investigates design abilities that healthcare professionals develop by participating in co-design projects. We conducted a mixed-methods research …

Experimental Learning and Innovation Environments, such as Living Labs, Field Labs, and Urban Innovation Labs, are increasingly used to connect multi-stakeholders in envisioning, creating, experimenting, learning, and trying out novel responses to diverse societal challenges. With designers facilitating …

People tend to be hesitant toward algorithmic tools, and this aversion potentially affects how innovations in artificial intelligence (AI) are effectively implemented. Explanatory mechanisms for aversion are based on individual or structural issues but often lack reflection on real-world contexts. Our …

Although the contribution of social entrepreneurship to social innovation is becoming increasingly acknowledged in theory and practice, it is less apparent in relation to social work. This chapter aims to contribute to a better understanding of social entrepreneurship in relation to issues of social …

BACKGROUND: The design and manufacturing of effective foot orthoses is a complex multidisciplinary problem involving biomedical and gait pattern aspects, technical material and geometric design elements as well as psychological and social contexts. This complexity contributes to the current trial-and-error …

Social innovation acknowledges that alternative arrangements between state, market and civil society are called for if innovations are to be sustainable. This chapter examines grassroots-led processes of social innovation in the field of poverty in Flanders, inspired by Ibrahim’s model of grassroots-led …

Living Labs in higher education have the intention to synergize learning and innovation through integration of education, research and innovation. However, the literature does not seem to provide an evidence-base for student learning in these complex settings, balancing professional, pedagogical and …