E-commerce is transforming urban freight systems and creating challenges for last-mile delivery due to fragmented demand, high stop density, and diverse delivery models. This study examines last-mile e-commerce delivery in five cities, primarily focusing on parcel deliveries, and analyzes how the state …

Intercultural communication education (ICE) is often viewed as the transfer of stable knowledge, skills, and dispositions. Classroom interaction, as an important component of education, is, however, highly relational and deeply contextual. This paper proposes a novel perspective on ICE by integrating …

A large part (almost 50% according to the Dutch CBS figures from 2023) of society is unable to participate independently in the digital society. They have limited digital skills and/or basic digital skills, which are insufficient to interact digitally with governments, to make use of digital healthcare …

Traditional scientific research has produced valuable knowledge, yet its linear, top-down logic often fails to address the complexity of local communities. This results in a gap between knowledge and action, where interventions lack legitimacy and impact. Participatory Action Research (PAR) has emerged …

Recent debates in rural development suggest a growing interest in integrating landscape-based knowledge into participatory decision-making. This study contributes to this discussion by examining how landscape—understood as the interplay between human actions, natural processes, and soil systems—can be …

This paper introduces an integrated guideline for designing public spaces in the Het Hogeland municipality that brings together climate adaptation, cultural heritage, and social well‑being. The guideline applies the “Analyse – Ambition – Action” framework and four ambition levels: maintain, optimize, …

This dissertation explores how Universities of Applied Sciences (UASs) can enhance the knowledge absorption capacity of Small and Medium Enterprises (SMEs) in the context of rapidly evolving technological environments. SMEs, particularly smaller ones, often struggle to adapt to emerging technologies …

Value Sensitive Design (VSD) offers a principled framework for embedding human values into technology, yet its practical application remains challenging due to unclear demarcations between its conceptual, empirical, and technical investigation types. This paper addresses the gap between VSD theory and …