The paper aims to identify customers' preferences toward last-mile delivery in e-commerce in Poland and Brazil and diagnoses the drivers and barriers to implement solutions for sustainable last-mile delivery. In order to achieve this aim, a survey was conducted among e-customers in Poland and Brazil, …

Stakeholders play vital roles in the implementation of sustainable last mile logistics solutions. Therefore, the first step in setting up successful sustainable last mile logistics is to conduct stakeholder analysis. This paper analyzes the goals of the stakeholders in the Heijendaal living lab, a city …

Stakeholders play vital roles in the implementation of sustainable last mile logistics solutions. Therefore, the first step in setting up successful sustainable last mile logistics is to conduct stakeholder analysis. This paper analyzes the goals of the stakeholders in the Heijendaal living lab, a city …