Rosewood Amsterdam is a recently opened hotel in Amsterdam. With an opening come many challenges but also the opportunity to create a company culture from the ground up. When interviewing the client for this proposal – Francesco Marcelli Flori, the Director of Front Services – several key issues were …

This research investigates how Visser & Van Baars, a Dutch recruitment agency specialised in data and analytics, can strengthen its differentiation in the fragmented IT recruitment market by enhancing the quality and consistency of its client partnerships. Amid growing competition and increasing client …

HTH together with TU Delft is creating a robot to assist housekeepers in the cleaning operation of hotel rooms. This research was commissioned to identify where in the cleaning processes it is most necessary to develop a robot.

Many European cities have recently experienced anti-tourism protests, as a result of unmanageable flows of tourism. Residents increasingly voice their dissatisfaction. Amsterdam, one of Europe’s most popular tourist destinations, benefits financially and culturally from international visitors, yet faces …

This research report explores the organizational, operational, and supply chain factors which contribute to the carbon footprint of Grand Cafe De Tijd and identifies effective strategies to reduce it.

Initiative taking, autonomy, residential care, healthcare, F&B, employees

This thesis was developed within the context of the Launch Your Career (LYCar) pro-gramme at Hotelschool The Hague, and conducted during a professional internship at TreasureBox BV. It explores how automation technologies can support the housekeeping department in luxury hotels, with NH Collection Grand …

Digital Solutions for Congestion in Amsterdam’s Negen Straatjes; This report investigates how congestion in Amsterdam’s de Negen Straatjes can be reduced by redirecting tourist flows through social media. Over-tourism in this area negatively impacts residents’ quality of life, urban infrastructure, and …

Amsterdam's urban scene undergoes a multifaceted transformation shaped by the interplay of gentrification, touristification and foodification. Introduced by sociologist Ruth Glass in 1964, gentrification involves the reshaping of neighbourhoods through an influx of wealthier residents and shifts in property …

This project explores the strategic implementation and reporting of social responsibility practices at HTH. By adopting a comprehensive University Social Responsibility framework, HTH aims to enhance its social sustainability initiatives and align with the CSRD reporting requirements.