Worldwide, cities rely on the proper functioning of critical infrastructures (CIs) such as electricity, telecommunication, water supply and transportation. Failure of those infrastructures can lead to significant and long-lasting impacts, even far beyond the flooded areas due to cascading effects. Local …

This paper addresses the challenge faced by call center operators supporting family members of individuals with Substance Use Disorders (SUDs), particularly the difficulty of detecting emotional distress in callers during high-pressure interactions. We developed a lightweight, real-time Speech Emotion …

Van 13 tot en met 15 oktober 2025 organiseerde Rijkswaterstaat samen met partners de demonstratie “When Ships Talk”. Tijdens dit evenement is gedemonstreerd hoe schepen automatisch hun vaarintenties met elkaar en met vaarwegbeheerders delen. Daarnaast is verkend hoe deze innovatie in het kader van het …

The tourism industry is a major economic sector worldwide, significantly contributing to job creation and GDP growth. However, the rapid expansion of this industry, along with rising environmental and social concerns, underscores the critical need for sustainable strategies. This paper presents a novel …

Trackpilots can help inland skippers sail an optimal route with minimal human input, which has the potential to save fuel costs and lower crew workload. In theory, widespread adoption of trackpilots is not only beneficial for crew on board, but also for traffic operators ashore. Data from trackpilots …

The skillsets of production workers are crucial for the effective adoption of smart technologies which are largely shaped by work design. However, current literature lacks comprehensive insights into the skills and work designs of production workers, hindering the adoption of Industry 5.0. Grounded in …

Het doel van dit onderzoek is om te achterhalen hoe Yara het rangeer- en verlaadproces zodanig kan optimaliseren dat het aantal wagonbewegingen op het terrein met 30% vermindert, terwijl tegelijkertijd de toekomstige capaciteitsgroei gewaarborgd blijft. De centrale onderzoeksvraag luidt: “Hoe kan Yara …

This research report presents the development of a 5- to 7-day incentive program in Bulgaria for World Synergy Travel (WST), a leading tour operator and a provider of leisure travel programs in the country. It also underscores the growing interest in incentive travel and the potential for Bulgaria, an …

Collaborative robot arms (cobots) are gaining a strong foothold in contemporary manufacturing workplaces. While more information about the cobot’s impact becomes available, crucial design, work perception, performance, and strategic implications are systematically overlooked. Following a modern sociotechnical systems …

The Dutch heat transition requires a highly context-specific approach. Diverse stakeholders -such as housing corporations, network operators, and residents, must collaborate closely at a neighbourhood level to realise plans. A Dutch study offers insights into professional skills that participants in …