Manufacturing firms are increasingly adopting AI to improve inspection, maintenance, scheduling, robotics, digital twins, knowledge management, and supply chain coordination. However, these applications do not automatically create human-centered progress. Without deliberate organizational maturity, AI …

Decades of research on intercultural competence (ICC) development in higher education have primarily focused on interventions implemented during enrollment, with limited attention to the experiences students bring with them upon entry. This study therefore explores differences in ICC at the point of …

This graduation project focuses on improving the understanding and analysis of complex business processes that are difficult to manage due to inconsistencies, lack of standardisation, and poor interoperability between systems. The project is situated in the domain of business process modelling and simulation, …

Faults silently degrade HVAC performance, wasting energy and diminishing indoor well-being. How can artificial intelligence help us diagnose them? This paper shares insights into challenges of large-scale practical HVAC diagnostics and presents efforts from the Brains4Buildings project, specifically …

Abstract from EHRCON25-openEHR International Conference 2025. The increasing demand for structured high-quality clinical data for AI and decision support systems highlights the shortcomings of current healthcare data infrastructure, particularly its misalignment with FAIR [1] data principles (Findable, …

Purpose: To suggest how business schools can respond when generative AI automates routine, entry-level tasks and erodes early-career opportunities. The paper addresses a focused question: What can a business school do when graduates’ entry-level jobs are replaced or reconfigured by AI? Approach: This …

This paper addresses the challenge faced by call center operators supporting family members of individuals with Substance Use Disorders (SUDs), particularly the difficulty of detecting emotional distress in callers during high-pressure interactions. We developed a lightweight, real-time Speech Emotion …

Human-centered AI must confront tensions between mutually incompatible fairness definitions and fairness requirements of algorithmic decision-making (ADM) systems. To investigate how people perceive this trade-off and how this perception can guide engineering requirements, we determine the underlying …

This chapter examines how Australian businesses operating in Singapore navigate digital transformation within the context of international operations. As digital technologies reshape the global business landscape, companies are increasingly leveraging tools such as cloud computing, artificial intelligence, …

This article examines how collaborative design practices in higher education are reshaped through postdigital entanglement with generative artificial intelligence (GenAI). We collectively explore how co-design, an inclusive, iterative, and relational approach to educational design and transformation, …